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https://app.tango.us/app/workflow/How-to-Multiple-Batch-top-up-589ad6aada8e4d2dac3d0e68c6069ef1

1. Go to dtshop.dtone.com

2. Click on SEND TOP-UP

3. Click on MOBILE

4. Click on NEXT

5. Click on MULTIPLE TOP-UP

6. Click on UP TO 1500

7. Click on NEXT

8. Download CSV file

9. If the file has less than 150 entries

As soon as the file is uploaded, data will be shown under CSV Preview. Review the errors (if any) and click "Submit".

10. Copy the task ID to check the results

11. Go to the upper right corner drop-down menu

12. Click on Tasks

13. Paste copied task ID and click Search

14. Check results

15. If the file has more than 150 entries

If the file has more than 150 entries: no pre-check will occur before submission. To start click "Submit". You will receive an e-mail once the upload is processed.

Transaction statuses will be available in Tasks under Task ID

https://app.tango.us/app/workflow/How-to-create-a-CSV-file-for-batch-upload-ba57297b5da948cebabaeacca3e3e05e

1. DOWNLOAD TEMPLATE

Keep the first row as is (the Header)

2. FILL IN DATA

In each row, and up to 1500 rows, fill in:

  • Mobile Numbers in the following format: +<countryCode><Number>

  • Product ID (which can be obtained on the Products and Pricing page)

    OR

  • Product Value of a fixed value product in the destination currency (for example, for 100 INR, enter 100 - see the screenshot)

3. SAVE CSV file on your computer

and download it to DT SHOP to complete multiple top up

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